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Collecting Sensitive Data With AI Chatbots

 
• By Hannah Daniel

Medtech Insight spoke to QliqSOFT executive Bobbi Weber about the advantages of collecting patient data though chatbots, and how the technology can make conversations at the doctor’s office a little more manageable. 

• Source: Shutterstock

Sharing personal information with a doctor can be uncomfortable, but an AI chatbot might make the conversations a little less awkward.

It’s not just about the awkward conversation, though—in November 2023, the Centers for Medicare and Medicaid Services (CMS) added three questions based on Sexual Orientation and Gender Identity (SOGI) to...

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