FDA Email Surveillance Generates Court Battle And Image Problem

FDA’s biggest battle could be in the court of public opinion as employees claim the agency targeted and suppressed them based on their viewpoints and conducted intrusive searches and seizures. FDA says the surveillance began after a device industry attorney complained that a firm’s confidential information had been released.

Crisis management experts say FDA should tell the story behind its surveillance of employee emails to bolster its public image, even as the agency responds to questions from Congress about the operation.

The monitoring of employee online communications became public a year ago when current and former FDA employees filed suit against...

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