Novartis's Entresto Voyage: Hindsight Is 20/20

What caused Novartis's innovative heart failure drug to falter, missing sales targets by $30m in 2016, and how is it expected to bounce back in 2017? Scrip explores Entresto's journey and what this experience shows about the changing face of pharma's customers.

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What lessons can pharma learn from Novartis's Entresto voyage in heart failure? • Source: Shutterstock

As a novel treatment for heart failure coming into a marketplace that had seen little innovation in recent years, with a proven effect on morbidity and mortality, Entresto should have been a groundbreaking US launch in 2015 for Novartis AG – a region where nearly 5 million people are currently living with congestive heart failure (CHF) and approximately 550,000 new cases are diagnosed each year. But the drug suffered a slower-than-expected start in its biggest market and missed out on sales targets in 2016 despite Novartis introducing new value-based reimbursement methods to tempt US payers.

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