Eileen Francis

Eileen Francis

Senior Reporter

Washington, DC

Eileen tracks developments in OTC drug research, manufacturing, regulation, finance, M&A and marketing. She favors stories on e-commerce trends and the industry's drive toward Rx-to-OTC drug switches. Eileen also contributes coverage on the dietary supplement industry. She has a keen eye for pieces that delve into the rising self-care movement and how it is raising the innovation bar for marketers.

Latest from Eileen Francis

PCPC Global Strategies Head; MAC Cosmetics & Batiste Tap Global Ambassadors; Beauty People Roundup

PCPC names Heather Helm exec VP of global strategies, replacing Francine Lamoriello who left several months ago. Separately, MAC Cosmetics announces Grammy-winning singer-songwriter Chappell Roan is its newest global brand ambassador.

NAD Closes Case After Tooth Whitening Marketer Discontinues All Challenged Claims

St. Petersburg, Fla.-based Smile&Shine Essentials, Inc. said it had discontinued all express and implied claims at issue in a NAD case over its InoPro Whitening Strips brought forward by Beverly Hills-based challenger Oral Essentials, Inc., a regular participant in the self-regulatory forum.

Potential US Exit From USMCA Would Place $10.1Bn Cosmetics Sector At Risk – PCPC

The North American cosmetics sector would face major supply-chain and regulatory risks if USMCA is not renewed, says PCPC, which encouraged the US Trade Representative during a Dec. 5 hearing to keep the agreement and its Cosmetics Annex in place as it prepares its Jan. 2 recommendation to Congress.

NAD Reveals 2025’s Leading Beauty Case Takeaways

The National Advertising Division releases its top five beauty and personal care cases of 2025, with commentary from NAD VP Phyllis Marcus.

EU’s 2030 Consumer Agenda Should Target Social Media That Enables Counterfeits – Cosmetics Europe

Cosmetics Europe welcomes the EU’s 2030 Consumer Agenda for strengthening enforcement of online product sales but argues it should do more to target intermediaries that enable counterfeit cosmetic sales, while also warning against unnecessary new rules on territorial supply constraints.

Jo Malone AI Scent Advisor Makes In-Store Consultation Experience Digital

Jo Malone London has launched an AI-powered Scent Advisor, built with Google’s Gemini and Vertex AI, to digitally recreate personalized in-store fragrance consultations, enhance online shopping confidence, and advance Estée Lauder’s broader strategy of AI-driven consumer personalization.