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Health Care Provider C-Suite Energized By Pandemic Crisis

 
• By Ashley Yeo

Royal Philips anticipated a degree of negative sentiment from health system managers about the outlook for innovation and progress in health care delivery when it polled the provider C-suite for its 2021 Future Health Index report. It was surprised by the actual outcome.

Future medicine

Among the striking findings of Royal Philips’ latest annual temperature check of health care professionals and senior managers of health care providers, one was the faith they maintained in their ability to continue delivering quality care. COVID-19 threatened to bring health care systems to their knees, but the recent Future Health Index (FHI), released in May, speaks of a high level of self-belief and confidence in the resilience of health systems.

“We were expecting a pessimistic view of health care,” said Royal Philips chief medical officer Jan Kimpen on releasing, A Resilient Future: Healthcare leaders look beyond the crisis. “But [negative sentiment] was not there," he said

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