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Post-COVID-19 Consumer Preferences Provide Roadmap For Strategy Across Health Care Sectors

 
• By Vibha Ravi

Post-COVID, a consumer’s home as point of care has led to greater acceptance for health gadgets while shifting preferences away from injectables, shows a new study, which has pointers for pharma strategy. With anxiety over the pandemic continuing, mental telehealth solutions are ripe for the picking.

Pandemic stimulus

The novel coronavirus pandemic has caused a significant shift in consumer attitudes in a matter of months. As established health care systems made way for patients’ homes as points of care during government imposed lock-downs and amid fears of infection, consumer preferences have shifted toward low-touch care options and devices, according to results of a survey by Capgemini Research Institute.

Capgemini also reports that, despite COVID-19 being perceived as a greater threat to older populations and those with comorbidities, millennials are more worried about their health. 

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