Colgate Max White 'Instant' Benefit Claims Not Exaggerated Overall – ASA

A Colgate-Palmolive clinical study for Max White One Optic toothpaste adequately supports its "instantly whiter" advertising in the UK, but results were not so pronounced as to justify a "much whiter" claim, according to the Advertising Standards Authority. Procter & Gamble UK was the challenger in the case.

The UK's Advertising Standards Authority upheld a complaint about the Colgate-Palmolive Company's "much whiter" online claim for Colgate Max White One Optic toothpaste, but rejected three other challenges by competitor Procter & Gamble UK in a ruling published June 15.

The independent regulator examined market research and clinical study results submitted by Colgate in defense of an August 2014 ad for the product that appeared on the brand's UK website, considering whether claims deceptively

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