When ex-AstraZeneca PLC executive Sanjay Murdeshwar took over as managing director of Novartis India Ltd. in June 2019, few would have ever imagined that unprecedented change, and upheaval for some, in life routines and business operations lay in store just months down the line as the coronavirus pandemic spread across the world. (Also see "Novartis India's New Chief Has A Full Plate" - Scrip, 17 June, 2019.)
Pharma has since been adjusting its operational aspects to align with the "new normal", though Novartis AG has maybe been better placed than some peers, given its early thrust into digital areas as one of its key strategic priorities
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