Vitamin Shoppe Unlocks Customers’ Potential By Mining Purchasing Data

Vitamin Shoppe mines customer shopping data for cross-category promotions that “unlock the value” of average customers who buy about 14% of their wellness products from the firm. It reported total sales growth of 3.9% in the fourth quarter to $304.9m, but a $2.2m loss for its contract manufacturing business.

[Vitamin Shoppe Inc.] mines analytical data to drive cross-category promotions intended to grow and diversify customers’ purchases, which currently account for 14% of their total wellness spending, says CEO Colin Watts.

The nutritional, health and wellness product manufacturer and retailer on March 1 also reported during its 2016 fourth-quarter and full-year earnings briefing that its Nutri-Force manufacturing business continued as its...

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